Observation Baltimore is expertly providing recruitment services for in-person and virtual research. When in-person is required, we use conference rooms and stream or closed-circuit the interviews or groups for client observing. We continue to prioritize the health of our respondents, clients and staff above all else. 

We will be making the following efforts to help prevent the spread of COVID-19. All guidelines are in correspondence with CDC guidance: 

  • Masks are optional but may be required for some research
  • Employees and moderators must wash their hands at the completion of every interview
  • Hand sanitizer and disinfectant wipes will be readily available in the lobby, waiting areas, and all focus group room suites
  • Surfaces will be cleaned thoroughly and wiped throughout the day including high-touch surfaces and any other surfaces handled by respondents or interviewers
  • Regular housekeeping practices will be maintained including routine cleaning and disinfecting of surfaces, equipment, and other elements of the work environment before, between and after all interviews
  • All food and beverages will be individually served when possible
  • Additional screening questions will be asked to ensure that respondents have not been in recent contact with COVID-19
  • Group times will be staggered to limit congestion in waiting areas
  • Replacing cash incentive with electronic gift cards

In light of COVID-19, Observation Baltimore will also be offering the following support:

  • We have local moderators that can support research to reduce traveling

CLT Lab Space Available:

CLT Lab Floor Plan