- Meaning: It is more motivational to tell people WHY they are doing something or WHY it matters instead of HOW to do it.
- Rewards: How employees are rewarded is usually more important than the rewards themselves. A 2008 study found that as long as the reward was tied into mechanical tasks, the positive ratio (larger reward:greater performance) worked…but when the task required cognitive skills (even rudimentary skills), a larger reward led to poorer performance, particularly if the work was spread out over time (if/then scenarios).
What motivates you? How do you motivate your staff? Could you be more effective?
Office Motivation Facts and Statistics
- 55 percent of employees agree or strongly agree that the quality of their company’s recognition efforts impacts their job performance. (Success Performance Solutions)
- Only 10 percent of employees strongly agree that they are completely satisfied with their company’s employee recognition efforts. (SPS)
- 70 percent of employees receive verbal praise – the most prevalent form of employee recognition – only 49 percent of them want it; and 21 percent of those who actually want verbal praise still aren’t getting it from their companies. (SPS)
The Importance of Employee Satisfaction and the Profit Chain
- Employee satisfaction drives loyalty. Employee loyalty drives productivity.
- Employee productivity drives value.
- Value drives customer satisfaction.
- Customer satisfaction drives customer loyalty.
- Customer loyalty drives profitability and growth.
How do you recognize your employees? Could you improve?
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